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Business Analyst III - B2B CARE Business Operations Analyst

Plano, TX 75023

Posted: 09/04/2026 Industry: Business Professional Job Number: 63151733 Pay Rate: $45.65 / hour

Job Description

CLIENT HIGHLIGHTThe client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation — and one of the most well-known brands in the world.
LOCATIONPlano, Texas, 75023
COMPENSATION$45.65 per hour
SCHEDULEMonday-Friday, 9:00 AM – 6:00 PMOnsite
CONTRACT TERM12 months assignment with high likelihood of extension/conversion to full time employee
POSITION OVERVIEW – Business Analyst III - B2B CARE Business Operations Analyst This role maintains vendor relationships and acts as a business analyst for non-IT projects, sitting above an administrative level but below a management level. The B2B CARE Business Operations Analyst is responsible for carrying out organizational operations functions including Customer VOC (Voice of Customer) Management, contract review, operational project support, and warranty management, along with maintaining project management processes including goals, deadlines, metrics, and budget. This role typically reports to a project manager or director.
RESPONSIBILITIES
  1. Provide B2B CARE Department Operations Support and business planning support
  2. Support projects including status tracking, documentation, and detail updates
  3. Collaborate cross-departmentally to support B2B customer satisfaction
  4. Develop B2B dashboards for internal and external stakeholders
  5. Support reporting preparation for senior leadership and the Global HQ office
  6. Develop and improve B2B service processes in alignment with B2B customer expectations
  7. Support strategic thinking and collaborative preparation for team targets
  8. Support inventory management and parts demand forecasting
  9. Provide day-to-day operational support 
REQUIRED QUALIFICATIONS/SKILLS
  1. Bachelor’s degree in business, Finance, or a related field required
  2. 5 years of related experience (3–5 years of related administrative and project management experience)
  3. Must have experience with Microsoft Standard Office Suite
  4. Must have demonstrated project and program management skills
  5. Proven experience successfully planning and executing large projects and/or events
  6. Ability to create effective relationships, influence, and collaborate internally and externally at all organizational levels
MUST HAVE
  1. VOC (Voice of Customer) Management
  2. Operations Support
  3. Performance Management

Meet Your Recruiter

Marissa Del Prato
Recruiter

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About Plano, TX

Looking for exciting job opportunities in the Plano, Texas area? Discover your next career move in this vibrant city nestled in the heart of the Lone Star State. Plano offers a perfect blend of urban conveniences and natural beauty, with a booming economy and a welcoming community. With renowned companies calling Plano home, including Toyota and Liberty Mutual, endless growth opportunities await. Explore the thriving arts scene at the ArtCentre of Plano, catch a live performance at the Courtyard Theater, or indulge in the unique flavors of Tex-Mex cuisine at local eateries. With easy access to parks like Arbor Hills Nature Preserve and exciting attractions like Legacy West, Plano gives you a perfect work-life balance. Join us in Plano and unlock a world of possibilities for your career!