CLIENT HIGHLIGHTThe client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation — and one of the most well-known brands in the world. LOCATIONPlano, TX 75023 COMPENSATION$50.50 per hour SCHEDULEOn-site Monday-Friday (40 hrs per week) CONTRACT TERM12-month contract with high likelihood of extension/conversion to full-time employee POSITION OVERVIEW – B2B Operations AnalystThe main function of a B2B Operations Analyst is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The B2B Operations Analyst usually reports to a project manager or director. RESPONSIBILITIES
B2B CARE Department Operations Support and business planning support.
Project support including status tracking, documentation, and detail updates.
Cross-departmental collaboration to provide B2B customer satisfaction.
Develop B2B dashboards for internal and external stakeholders.
Reporting preparation (Supporting role) for Senior leaderships and Global HQ office.
Developing and improving B2B service process along with B2B customers’ expectation.
Strategical thinking and collaborative preparation for team’s targets.
Day-to-day operational supports.
Establish and maintain communication services across business units or from the project team to the organization.
Maintain the storage and retrieval of all project communications data and business metrics.
Review contracts, cost proposals and contract supplements.
Set up project and work breakdown structures.
Establish and document business processes.
Track project budgets and expenditures, monitor transaction controls and costs against budgets.
Predict potential budget overruns and offer solutions.
REQUIRED SKILLS
5+ years of related administrative and project management experience.
BA/BS in Business, Finance, or a related field is required.
Must have experience with Microsoft Standard Office Suite.
Must have demonstrated project and program management skills.
Proven experience successfully planning and executing large projects and/or events.
Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.
Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
Ability to work independently and manage one’s time.
Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
Ability to apply accounting and mathematical principles to work as needed.
Ability to analyze business trends and project future revenues and expenses.
Introducing Tia, currently serving as a Recruiter at WCL Group, with a passion for helping people find opportunities that truly fit their goals and aspirations. Tia’s success is driven by her love for building genuine relationships, connecting with others, and helping candidates land their dream jobs.
Tia brings a strong background in Human Resources, Talent Acquisition, and customer service, along with eight years of experience in the restaurant industry. Her experience working in fast-paced environments helped her develop strong communication skills, adaptability, and a people-first mindset that she now brings into every recruiting interaction.
Originally born and raised in Lewiston, Idaho, Tia attended the University of Idaho where she earned her Bachelor of Science degree in Business Management and Human Resources with a minor in Marketing. After graduating in 2024, she moved to Boise and has loved calling the city home ever since.
Looking for exciting job opportunities in the Plano, Texas area? Discover your next career move in this vibrant city nestled in the heart of the Lone Star State. Plano offers a perfect blend of urban conveniences and natural beauty, with a booming economy and a welcoming community. With renowned companies calling Plano home, including Toyota and Liberty Mutual, endless growth opportunities await. Explore the thriving arts scene at the ArtCentre of Plano, catch a live performance at the Courtyard Theater, or indulge in the unique flavors of Tex-Mex cuisine at local eateries. With easy access to parks like Arbor Hills Nature Preserve and exciting attractions like Legacy West, Plano gives you a perfect work-life balance. Join us in Plano and unlock a world of possibilities for your career!
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